The Pros of A Web Based Service Desk
One of the latest trends in customer relationship management (some times abbreviated as “CRM”) is the Web-based service desk. This sort of desk is meant to correct a number of deficiencies found in...
View ArticleThe Benefits of IT Online Support
Cloud computing, the new style of computing that provides host support over the Internet, is a winner for any business operating customer service via a help desk or online support. The advantages for...
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